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	<title>MueR.nl &#187; support</title>
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		<title>A letter to Codemasters</title>
		<link>http://www.muer.nl/algemeen/25/a-letter-to-codemasters.html</link>
		<comments>http://www.muer.nl/algemeen/25/a-letter-to-codemasters.html#comments</comments>
		<pubDate>Tue, 06 Jan 2009 07:32:41 +0000</pubDate>
		<dc:creator>MueR</dc:creator>
				<category><![CDATA[Algemeen]]></category>
		<category><![CDATA[codemasters]]></category>
		<category><![CDATA[game master]]></category>
		<category><![CDATA[lord of the rings]]></category>
		<category><![CDATA[support]]></category>

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		<description><![CDATA[Codemasters has supplied us with a number of email addresses to direct our complaints to. Very nice. If they were read. A week ago, I&#8217;ve sent an email to both the GM report email addy and the custserv@cm addy. So far, not even the read receipts have been returned. How the devil do you claim [...]]]></description>
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		<title>Support has returned!</title>
		<link>http://www.muer.nl/lord-of-the-rings-online/7/support-has-returned.html</link>
		<comments>http://www.muer.nl/lord-of-the-rings-online/7/support-has-returned.html#comments</comments>
		<pubDate>Wed, 09 Apr 2008 16:58:42 +0000</pubDate>
		<dc:creator>MueR</dc:creator>
				<category><![CDATA[Lord of the Rings Online]]></category>
		<category><![CDATA[codemasters]]></category>
		<category><![CDATA[game master]]></category>
		<category><![CDATA[gm]]></category>
		<category><![CDATA[lord of the rings]]></category>
		<category><![CDATA[lotro]]></category>
		<category><![CDATA[support]]></category>

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		<description><![CDATA[As you might have read, I have not been overly happy with the level of customer support provided by Codemasters in the Lord of the Rings Online. Leaving people waiting for several hours before even answering bad, making them wait 2 months for an issue to be solved (and still not solving it) is worse. [...]]]></description>
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		<title>Game Masters?</title>
		<link>http://www.muer.nl/lord-of-the-rings-online/6/lotro-game-masters.html</link>
		<comments>http://www.muer.nl/lord-of-the-rings-online/6/lotro-game-masters.html#comments</comments>
		<pubDate>Wed, 21 Nov 2007 12:41:56 +0000</pubDate>
		<dc:creator>MueR</dc:creator>
				<category><![CDATA[Lord of the Rings Online]]></category>
		<category><![CDATA[game master]]></category>
		<category><![CDATA[gm]]></category>
		<category><![CDATA[lotro]]></category>
		<category><![CDATA[support]]></category>

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		<description><![CDATA[Game Masters they&#8217;re called. The support staff for Lord of the Rings Online. They are your only contact for in-game problems. But how helpful are they? Well, not at all. Game Masters (GM) are bound to a policy. This is good, because we don&#8217;t want Game Masters giving away epic items to their friends and [...]]]></description>
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